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Products > Institute for Healthcare Improvement > 18th Annual National Forum on Quality Improvement in Health Care
D16/E16 Building Capacity for Improvement: Methods and Skills

      How do we build organizational capacity for improvement? One key component is developing Improvement Advisor (IA) expertise and experience within the organization. IAs help identify, plan, and execute improvement projects throughout the organization; deliver successful results; and spread changes throughout the entire system. This session will provide a brief overview of the essential skill set for IAs, provide information on a variety of development pathways and resources, share success stories, and engage participants in building additional IA consultation skills.

      After this presentation you will be able to:

  • Identify the core skills necessary to become an Improvement Advisor and ways to develop these skills.
  • Describe the applicable skills and tools that will help others sharply focus an improvement project.
Sandra K. Murray, MA, Improvement Advisor, CT Concepts;
Rosalie S. Vlahutin, RN, MPH, Performance Improvement Consultant, Allina Health System;
George Cheriyan, MD, FRCP, FRCPI, Head Neonatologist, Saudi Armco Medical Services Organisation, Saudi Arabia

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