Bolton Hospital in the UK has seen some dramatic early results from applying a “lean” approach to patient care; its goal is nothing less than achieving a lean transformation of the whole organization. This session will describe the lean approach and share lessons learned in the process.

      After this presentation you will be able to:

• Describe the main elements of a “lean” approach within a health care setting.
• Discuss the pitfalls associated with the early implementation of such an approach.
• Start your own organization's journey toward safer, better quality care at a lower cost using “lean.”