This session will define high-reliability principles, and describe how to improve process reliability in health care using high-reliability design and high-reliability teams. Applying lean manufacturing principles to improve process reliability and using a cost analysis to determine reliability targets will also be discussed. An example of applying these principles in a pharmacy IV compounding process to achieve highly reliable performance will be shared.

      After this presentation you will be able to:

• Apply high-reliability and lean manufacturing principles to improve process reliability.
• Develop a cost analysis model to aid in determining reliability targets.
• Determine sample size requirements for reliability measurement.
• Identify areas of opportunity in your organization where these principles can be effectively applied.