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Just like the dashboard of your car provides timely
feedback on vital performance measures, so should an
organization’s dashboard inform decision makers on where
the organization is headed and how it is progressing
toward its strategic objectives. This session will provide a
practical framework for designing a cascading set of
dashboards across the entire organization. Examples of
dashboards will be offered and participants will be
challenged to evaluate or start constructing their own
dashboards of key measures.
After this presentation you will be able to:
- Discuss the benefits of building strategic dashboards for key performance measures.
- Identify the basic steps in constructing strategic and operational dashboards.
- Describe a framework to evaluate current dashboard efforts in your organization.
Robert C. Lloyd, PhD, Executive Director, Performance Improvement, Institute for Healthcare Improvement;
Lindsay A. Martin, MSPH, Senior Research Associate, Institute for Healthcare Improvement;
Eugene C. Nelson, DSC, MPH, Professor, Dartmouth-Hitchcock Medical Center;
Matt C. Stiefel, MPA, Senior Director, Care Management Institute, Kaiser Permanente |
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