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Products > Institute for Healthcare Improvement > 18th Annual National Forum on Quality Improvement in Health Care
C2 The Insult of Infection

      This session will share the England Department of Health's experience and approach to tackling Methicillin-resistant Staphylococcus Aureus (MRSA), introducing its Saving Lives delivery program for acute settings and Essential Steps program for non-acute settings. A powerful set of tools, including a delivery toolkit for acute hospitals and non-acute settings, will be reviewed.

      After this presentation you will be able to:

  • Use a powerful set of tools to implement a systematic, organization-wide change management approach to eradicate avoidable infections.
  • Discuss the cultural, behavioral, and organizational issues that need to be addressed when commencing an improvement program in this area.
  • Describe the web-based enhanced surveillance system being used by all hospitals in England.
Janice Stevens, MA, RGN, Director, Department of Health, UK; Christine Beasley, Chief Nursing Officer for England & Director for User Experience & Involvement, Department of Health, UK

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