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Products > Institute for Healthcare Improvement > 18th Annual National Forum on Quality Improvement in Health Care
A19/B19 Using Error Proofing Solutions to Sustain Permanent Performance Improvement

      Hospitals across the US have been applying performance improvement methodologies to prevent patient care errors, but few have provided systematic controls that enable sustainable results. This session will demonstrate research which differentiates the standard Healthcare Failure Mode and Effects Analysis (HFMEA) Model with the Error Proofing Model. Successful application of the Error Proofing Model for a variety of health care failure modes that cross the patient care continuum from pre-admission to postdischarge will be reviewed.

      After this presentation you will be able to:

  • Discuss the documented evidence and importance of linking the HFMEA Model with the Error Proofing Model.
  • Describe error proofing solutions that have been used successfully in the Japanese industry to “change work operations to fit human behavior.”
  • Apply the Error Proofing Model to a variety of common health care failure modes that cross the patient care continuum.
A. Blan Godfrey, PhD, Dean, College of Textiles, North Carolina State University;
Tim G. Clapp, DR, Professor, North Carolina State University;
Susan R. McLean, RN, MSN, Health Care Consultant, SRM Healthcare Solutions;
Chad S. Seastrunk, BS, Graduate Student, North Carolina State University

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