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Products > Institute for Healthcare Improvement > 18th Annual National Forum on Quality Improvement in Health Care
A17/B17 Real Time Use of Patient Self-Reported Outcomes to Inform Clinical Decision Making

      Current clinical performance indicators are poorly defined in behavioral health care settings. Performance measurement is generally not focused on concurrent outcomes-based monitoring efforts that identify effective treatment practices and potential treatment failures. This session will use examples in mental health and substance use treatment to describe how to use patient-focused self-reported outcomes monitoring and practitioner feedback to inform clinical decision making and improve treatment outcomes.

      After this presentation you will be able to:

  • Discuss patient-focused self-reported outcomes monitoring and practitioner feedback, and how this model can be used in clinical decision making to improve treatment outcomes.
  • Describe how patient-focused self-reported outcomes monitoring can be used to develop practice-based evidence of the effectiveness of treatment approaches.
  • Define how to build a favorable and effective organizational climate to support practitioner feedback that includes supervision and coaching approaches.
William J. Reidy, MSW, Deputy Director, District of Columbia Dept of MH;
Fred H. Michel, MD, Medical Director, Pikes Peak Mental Health Center;
Ann M. Doucette, PhD, Senior Research Scientist, The George Washington University Medical Center

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