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Improving emergency department and hospital-wide
patient flow is a recommendation of the recent IOM
report, “The Future of Emergency Care in the United
States Health System.” Two practicing ED physicians
who are faculty for IHI's Emergency Department
IMPACT Learning and Innovation Community will share
five useful ideas to improve flow in the ED. The ideas
are in areas such as demand/capacity matching, the
intake process, admissions from the ED, reliability, and
managing behavioral health patients.
After this presentation you will be able to:
- Identify new and useful ideas for improving patient flow in the emergency department.
- Describe specific ideas you can apply in your emergency department.
Kevin M. Nolan, MA, Statistician, Associates in Process Improvement; Kirk Jensen, MD, MBA, Vice President of Clinical Operations, BestPractices;
Shari J. Welch, MD, Emergency Department Quality Director, LDS Hospital/Intermountain Health Care |
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