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Products > Institute for Healthcare Improvement > 2nd Annual International Summit on Redesigning Hospital Care
E7: The VA Success Story: Using IT to Improve Safety and Quality

Catherine J. Rick, RN, Chief Nursing Officer, Department of Veterans Affairs;
Robert M. Kolodner, MD, Chief Health Informatics Officer, Department of Veterans Affairs

      The Department of Veterans Affairs (VA) has earned internationalrecognition for best practices in quality and safety initiatives. These successes are supported by advanced IT applications. This session will provide an in-depth overview of what works, why it works, and what the future may hold for IT applications in health care.
      After this presentation you will be able to:

  • Discuss the impact of advanced IT applications on clinical and business practices in health care.
  • Describe priorities for IT strategic planning and successful implementation strategies.
  • Develop an IT vision for the future: safe, effective, efficient,and compassionate care.

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