Michael H. Heinrichs, PharmD, Associate Administrator, Clinical Support Services, Memorial Hospital;
Beth R. Hamstra, RN, PhD, Clinical Manager, Memorial Hospital;
Gerard Leone, MSIE, MBA, Senior Partner, Business Process Consulting Group

      Applying lean principles and tools in the invasive cardiology care unit can result in impressive improvements in patient experience, patient throughput, departmental productivity, physician satisfaction, and employee morale. This session will present the basics of the lean workflow redesign methodology and describe its application in cardiology.
After this presentation you will be able to:

• Describe how lean principles can be applied in an invasive cardiology program or other intensive patient care unit.
• Discuss the significant changes that can result from a lean improvement process in invasive cardiology.
• Explain how lean principles can be applied to dramatically improve door-to-balloon time for AMI patients.