John W. Whittington, MD, Patient Safety Officer and Director of Knowledge Management, OSF Healthcare;
Barbara A. Rogness, BSN, Director of Quality and Safety, Saint Joseph Regional Medical Center

      This session will give a summary of the three-year experience of IHI's IMPACT Innovation Community on Reducing Hospital Mortality Rates. A case example highlighting one hospital's dramatic achievements will also be presented.
      After this presentation you will be able to:

• Utilize the Reducing Mortality Rates Diagnostic tool to get a clearer understanding of local conditions that contribute to mortality.
• Identify key change ideas to maximize the impact on mortality reduction at your hospital.
• Describe the work at one hospital that has led to a drastic decrease in mortality.