CD-ROMs Include:
Plenary Presentations

• Tuesday 8:00 am Plenary: Mayor Shirley Franklin
• Tuesday 3:15 pm Plenary: Tamra E. Merryman, RN, MSN, FACHE
• Wednesday 8:00 am Plenary: Donald M. Berwick, MD, MPP, FRCP
• Wednesday 1:30 pm Plenary: Carolyn M. Clancy, MD

• A0: When Things Go Wrong: Responding to Adverse Events – Lucian L. Leape, MD
• B0: Is Public Health Really a Priority for America? – Jeffrey P. Koplan, MD, MPH
• D0: Sustaining Campaign Progress and Preparing for What’s Next – Carol R. Haraden, PhD
• E0: Overuse and Efficiency: Understanding and Addressing the Paradox of Plenty – Elliot S. Fisher, MD, MPH

• A1/B1: Saving Lives and Saving Money – Maureen Bisognano, James Mountford, MD
• A2/B2: Using Quality Improvement to Address Health Disparities – Anne C. Beal, Bruce Siegel, MD, MPH, Romana Hasnain-Wynia, PhD
• A3/B3: Spreading Nurse Knowledge Exchange Throughout Kaiser Permanente – M. Rashad F. Massoud, MD, MPH, Lisa Schilling, RN, MPH
• A4/B4: Practical Strategies for Implementing the 100,000 Lives Campaign Interventions – Carol R. Haraden, PhD
• A5/B5: Quality Improvement 101 – Robert C. Lloyd, PhD, Lindsay A. Martin, MSPH
• A6/B6: Lessons on Using a Campaign Model to Spread Improvements – Joseph McCannon
• A7/B7: Glucose Control in Surgery – Frances A. Griffin, RRT, MPA, William R. Berry, MD, MPH
• A8/B8: Medication Reconciliation is Hard Work – Ryan M. Taylor, PharmD, Frank A. Federico, RPh
• A9/B9: Hospital at Night Project: An Innovative Approach to Clinical Service Delivery – David I. Gozzard, MD, MBA
• A11/B11: Communication and Handoffs: JCAHO Perspectives – Laura K. Botwinick, Dennis S. O’Leary, MD

• C1: Engaging Leaders in WalkRounds Methodology to Improve Safety, Reliability and Teamwork – Allan S. Frankel, MD, Suzanne M. Graham, RN, PhD
• C3: Transforming the Operating Room – Jeffrey M. Dunn, MD, MBA, Kathy Irvin, RN, Christine A. Behm, RN, MSN, Rocky Hodges
• C5: Transforming Care at the Bedside: Work Redesign on Medical and Surgical Units – Diane Miller, MBA, Patricia Rutherford, RN, MS
• C7: Gylcemic Control in the ICU – Terry P. Clemmer, MD, Michael E. Westley, MD
• C8: Nursing Performance Measurement: It’s Here, So How Are You Doing? – Lillee S. Gelinas RN, MSN, FAAN, Jerod M. Loeb, PhD
• C9: Improving Perinatal Care – Frank A. Federico, RPh, Susan M. Leavitt Gullo, MS, RN
• C10: Improving Care and Optimizing Capacity Using Evidence-Based Design – Diane Jacobsen, MPH, CPHQ, Blair L. Sadler, JD
• C11: Building Skills for Improvement in Your Workforce – Jenny A. Boyle, BSc, MSc, Jean Penny, MSc, OBE

• D1: Strategies for Increasing Patient Understanding – Gail A. Nielsen, BSHCA, RTR
• D2: Crew Resource Management, Teamwork, and Safe Collaborative Care – Michael Leonard, MD
• D3: Emergency Department Change Initiatives: Getting Things Done – Kirk Jensen, MD, MBA
• D4: Life Savers: Innovations in Mortality Reduction – John W. Whittington, MD, Barbara A. Rogness, BSN
• D5: Using Data to Redesign Hospital Care – Gerald T. O’Connor, PhD, DSc
• D7: Improving Reliability: Right at the Right Time – Francis A. Griffin, RRT, MPA, Frank A Federico, RPh
• D8: Using Pay-for-Performance to Support Quality Improvement: Tips on Talking to Payers – Robert S. Galvin, MD, Thomas H. Lee, MD, Suzanne Delbanco, PhD, Jeff Kang, MD, MPH, Donna Abney
• D9: Using Lean Principles to Optimize Workflow and Quality in Cardiology Care – Michael Heinrichs, PharmD, Beth Hamstra, RN, PhD, Gerard Leone, MSIE, MBA
• D10: The Sepsis Epidemic: How to Win – Sean R. Townsend, MD

• E1: Public Reporting of Hospital Infection Rates – Marc P. Volavka
• E2: Using SBAR to Improve Teamwork and Safety – Michael Leonard, MD, Janet Nagamine, MD
• E3: Quantitative Quality Measurement: Transferring Research Techniques to Operational Departments – Gabriel J. Escobar, MD
• E5: Physician Engagement in Quality and Safety Objectives – John W. Whittington, MD
• E6: Innovative Interfaces: Linking Primary, Secondary, and Tertiary Care Across Systems – Jason Leitch, DDS, John D. Dean, MD, FRCP, Peter I. Lachman, MD, FRCPCH
• E7: The VA Success Story: Using IT to Improve Safety and Quality – Catherine J. Rick, RN, Robert M. Kolodner, MD
• E8: Calculating Financial and Clinical Performance in the 100,000 Lives Campaign – Carolyn Scott, RN, Med, MHA
• E9: Medication Reconciliation In and Out of the Hospital – Burke T. Kealey, MD
• E10: Reflections on Patient-and Family-Centered Care – James B. Conway, MS, Crystal L. Clark, MD, MPH, Steven C. Bergeson, MD
• E11: Rapid Revolution: Hundreds of Hospitals Save Hundreds of Lives with Rapid Response Teams – Lillee S. Gelinas, RN, MSN, FAAN, Cynthis A. Hare