Matt Handley, MD, Associate Medical Director, Quality and Informatics, Group Health;
Charles M. Kilo, MD, MPH, CEO, GreenField Health;
Christy Calderon, MD, Physician in Charge at the Whittier MOB and Team Leader for the 21st Century Project, Team WINnovation

      This session will explain why combining workflow redesign with smart information technology (IT) is crucial to the redesign of primary care. In order to optimize your performance, workflow and IT need to be considered together. In this session, we will discuss how workflow and IT integration helps to achieve the goals of higher quality, more cost-effective care.
      After this presentation you will be able to:

• Describe the components of a practice IT system.
• List considerations for workflow redesign during IT selection and implementation.
• Discuss critical aspects of using an IT system to improve quality of care.