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Managing the care of patients with diabetes is difficult in ambulatory clinic settings. This session describes
the actions taken by a large multispecialty medical group to improve a five component bundled measure
of diabetes care from 11.5% to 28.5% in 18 months, using the Chronic Care Model as a starting point for
system redesign. The leadership and execution skills necessary to improve care across a system of clinics
will be discussed.
After this presentation you will be able to:
- Identify the key elements of system redesign required to support chronic illness care in the
outpatient setting.
- Describe the leadership structure and skills needed to improve care across a system of clinics.
- Explain how to use PDSA as a leadership tool for change.
Steven C. Bergeson, MD, Medical Director Quality, Allina Hospitals and Clinics;
Bruce D. McCarthy, MD, Chief Medical Officer, Allina Medical Clinic |
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