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Developing reliable processes requires a plan and a methodology. Learn why many designs lead to
unreliable processes and identify areas in your organization where you can begin to implement reliable
process design. This interactive session provides an understanding of reliable design and practical
applications.
After this presentation you will be able to:
- Discuss the reasons for poor reliability in current improvement efforts.
- Identify the design requirements for reliable process design.
- Describe how to integrate your design into the Model for Improvement.
Frank A. Federico, RPh, Director, Institute for Healthcare Improvement; Roger K. Resar, MD, Senior Fellow, Institute for Healthcare Improvement |
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