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Products > Institute for Healthcare Improvement > IHI 9th Annual International Summit on Redesigning the Clinical Office Practice

LL1: Creating and Leveraging the Fully Electronic Primary Care Office

      This session reviews the key components of a fully electronic primary care office, the benefits of each feature, and how the components relate to each other. Attendees will identify important questions and considerations for selecting functionality and system design, then apply these principles to improve one of four functionalities in their system — care management, patient portals, e‐visits, or interfaces for results reporting. They will also create a flow diagram for this component, including the interactions with other components, and plan next steps for implementing or improving for their selected functionality.
      After this presentation you will be able to:

  1. Describe the various components of a fully electronic office.
  2. Identify the desirable features, interdependencies with other systems, and benefits of the fully electronic office for care management, patient portal, e‐visits and results reporting.
  3. List five key questions that must be addressed before moving forward with the four functionalities.
David E. Shute, MD, Medical Director, GreenField Health; Robert Eidus, MD, President, Cranford Family Practice
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