This session integrates short films on cultural barriers in health care from an award-winning documentary filmmaker, Maren Grainger-Monsen, MD, with discussion of steps for improving the patient-centeredness of care and communication with patients.

After this presentation you will be able to:

• Recognize how language and cultural differences may affect health care experiences for patients.
• Identify and discuss improvements in patient-centered care that reduce differences in patient experiences.
• Use a framework for addressing health care disparities within your institution.