|
Quality, speed, and cost are often seen as competing ideals in health care. This session describes how one organization used lean principles to improve quality, delivery, and cost in medication management, achieving comparative benchmark status.
After this presentation you will be able to:
Describe the role of leadership in achieving successful implementation of lean principles.
Discuss how the principles of the Toyota Production System can be used to improve quality, delivery, and efficiency within a hospital.
Identify how lean has improved medication safety, delivery, and cost within an organization.
David M. Munch, MD, Chief Clinical and Quality Officer, Exempla Healthcare; Jason Cardona, PharmD, Pharmacy Operations Manager, Exempla Lutheran Medical Center; Jennifer Davis, PharmD, BCPS, MBA, Director of Pharmacy Services, Exempla Lutheran Medical Center |
|
|
|