Growing political, economic, access, and service concerns highlight the need for thinking differently about how we deliver health care. In other industries facing similar challenges, methods for focused inno-vation are used to create services, delivery systems, and organizational approaches. Learn how pioneers are adapting these approaches to health care.

After this presentation you will be able to:

• Identify new approaches that utilize systems thinking and “experience innovation” for generating new ideas.
• Recognize how cultural patterns in an organization can stifle or support innovation.
• Describe what leading-edge health care organizations in the US and UK are already doing to transform care.