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Linda Fahey, RN, NP, MSN
Regional Manager, Quality and Patient Safety
Kaiser Permanente
Southern California
Objectives:
- Discuss the rationale and need to
improve change of shift, handoff
communications
- Identify key elements of a structured
system of handoffs designed to
improve nurse communication and
patient safety in the inpatient setting
- Discuss learnings and tools
identified as critical to the successful
implementation and spread of Nurse
Knowledge Exchange
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