Listening is one of the most effective tools of engagement. This session explores the crucial yet often overlooked skill of listening in an architectural context. Few would argue that architects need not be good listeners, yet design professionals receive almost no training in how to be good ones. This session explores the problem of listening, defines good listening, and conveys specific strategies to enhance listening skills.
    Learning objectives:

• Identify several methods for diagnosing a lack of effective listening skills in your professional and personal life
• List attributes of empathetic listening, an approach that places primary emphasis on valuing the input of others as a key to successful listening
• Compile a series of specific skills and strategies to improve your listening ability in almost any situation