SPEAKERS: Sandy Piersol, Director, Navigant Consulting, Inc.; John Stearns, Associate Director, Navigant Consulting, Inc.; Andrea Williams, Associate Corporate Compliance Officer, Caritas Christi Health System; Tom Feuerstein, Vice President for Audit and Compliance, New York University Medical Center

• Where do you start?: matching your needs assessment with the real-life challenges of your organization; establishing relationships within the organization; some war stories about climbing this mountain
• Assessing your compliance program: what's missing; what needs to be totally redesigned; what needs to be tweaked
• Keeping the wave rolling AND making sure it reaches all the corners: compliance program implementation and organizational culture; your role as a change agent