SPEAKERS: Kimberly Hrehor, Director, HPMP QIOSC, TMF Health Quality Institute; Dan McCullough, HPMP QIOSC Resource Consultant, TMF Health Quality Institute; Susan Purcell, Director, Beneficiary Organization Support Center, TMF Health Quality Institute; Mary Cox, Project Director, Hospital Reporting QIOSC, Iowa Foundation for Medical Care

• Obtain practical information about how medical record review provides a framework for improvement in quality of care
• Can patient care benefit from analyzing hospital data?
• Learn how PEPPER, a tool for compliance programs, can initiate process improvement