Presenter: Christine A. Sinsky, MD, Department of Internal Medicine, Medical Associates, PC

    This session will examine how seemingly simple strategies can transform an office practice. The overarching goal of practice redesign is to create a well-organized office system that fosters sound medical decision making, minimizes error, and creates an atmosphere that patients, staff and physicians can enjoy. Twelve relatively simple strategies that together form a powerful force for change will be described.
    After this presentation you will be able to:

• Adopt simple strategies for practice redesign in your ambulatory practice such as pre-appointment preparation, empowered nursing, prescription management, streamlined post-appointment management, and Rapid Access scheduling.
• Identify sources of complexity in your ambulatory practice.
• Develop a systems approach in your practice that fosters sound decision making, minimizes error, and creates an environment that patients, staff and physicians can enjoy.