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Products > Institute for Healthcare Improvement > 8th Annual International Summit on Redesigning the Clinical Office Practice
C9: Using Measures That Matter to Redesign the Office Practice

Presenters: Ann Marie Hess, MSN, MS, Performance Improvement Specialist, Clinical Performance Management, Inc.; J. Cowan Stark, MD, FAAFP, Portsmouth Practice Medical Director, Martin’s Point Healthcare, Inc.

    This session will describe how to align idealized design concepts with a set of frequently monitored measures that matter to patients and care teams, and that achieve better outcomes. There will be an opportunity to learn from teams that are leading measurable practice redesign.
    After this presentation you will be able to:

  • Define a set of easy to obtain, useful measures that matter to patients and clinical teams.
  • Identify how clinical teams use measures daily/weekly/monthly to improve outcomes using idealized design concepts.
  • Apply lessons learned to your clinical practice.

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