Presenter: Catherine I. Tantau, BSN, MPA, President, Tantau & Associates

Facing the challenges of improving access and flow in specialty practices can be a daunting task. Learn how the basic principles of Advanced Access have been modified and effectively applied in a variety of specialty practices to dramatically reduce waits and delays for specialty services.
After this presentation you will be able to:

• Describe the specific challenges specialists face when reducing waits and delays and how to effectively deal with them.
• Apply high-leverage changes to improve access and flow in specialty practices.
• Apply the concepts of delay, demand, and supply to any specialty practice.