Presenters: Jennifer L. Redman-Schell, MHA, Director, Integrated Services, ThedaCare; Laurie Fiorica, Healthcare Lean Expert, Simpler Consulting, Inc.; John Poole, Director, Consulting Services, Simpler Consulting, Inc.

    Faced with an opportunity to completely design and build a "new" musculoskeletal full-service line, ThedaCare partnered with Simpler Consulting, Inc., to define itself as a passionately customer focused and incurably committed lean enterprise. This session will describe the key tools and techniques of lean transformation and how they were applied to a specialty service line.
    After this presentation you will be able to:

• Use key lean tools and techniques in your organization.
• Apply lessons from the ThedaCare Orthopedics Plus experience.
• Describe leadership's role in the transformation of a lean organization.