Presenter: Mark Murray, MD, MPA, Founder and Head, Mark Murray & Associates

    Current primary care practice system performance is far from optimal. Most previous efforts have focused on improving isolated aspects of that dysfunction. This session will discuss a coherent single approach that connects patient, provider and staff satisfaction, improves cost and revenue structures, and improves clinical care performance.
    After this presentation you will be able to:

• Measure demand and supply for all services.
• Articulate systems for improved clinical care.
• Describe and measure the value of continuity of care.