Presenters: Charles M. Kilo, MD, MPH, CEO, GreenField Health; Reginald Wallen, MD, Physician Director, MidAtlantic Permanente Medical Group

    Combining workflow redesign with smart information technology (IT) is crucial to the redesign of primary care. In order to optimize performance, workflow and IT need to be considered together. This session will discuss how workflow and IT integration helps to achieve the goals of higher quality, more cost-effective care.
    After this presentation you will be able to:

• Describe the components of a practice IT system.
• List considerations for workflow redesign during IT selection and implementation.
• Discuss critical aspects of using an IT system to improve quality of care.