In today’s competitive economy you need every advantage you can get. Open-book management can be a tremendous advantage, but you need to ask yourself one question. Are we using OBM in our sales process? If not, you will definitely want to hear how Stellar Call Centres has used The Great Game and OBM to: differentiate themselves in the marketplace; sell their company to prospective clients; positively impact their P&L; create a flexible workforce and deliver a culture of discipline.

      Our Speaker: John Hollingsworth is CEO of Stellar Asia Pacific headquartered in Sydney and Melbourne, Australia. Stellar provides business service solutions (including outsourced contact centres, business processing and data automation) to large corporate clients. The company has been on an 8 year Great Game journey. www.stellarccs.com